| Contact Support Do we replace bounces and un-deliverables (Auto-Responder Leads)? We provide a 10% overage with every order which replaces any bad email addresses that might be in the list. No matter how good an email list is you will get bounces. The industry standard today is at about 20% to 30% bounces/un-deliverables for an email list because of the "crack down" by major providers and and SPAM BLOCKERS out there. Our customers generally see around 10% to 20% "bounce" rates which is lower than the industry standard.  What kind of conversion rate can I expect from the Auto-Responder leads? Right now, a 4% conversion rate is almost un-heard of. Over a six month period, our clients who use our leads and a decent "delivery system", see about a 1.5% to 3+% conversion rate on the Auto-Responder leads which is a bench mark for online marketing today! Just remember! You will need to have a good email marketing system (autoresponder) as well as good, solid, effective ad copy email out to your leads. We can help you with this as well! IT ALL STARTS THOUGH WITH QUALITY CREDIBLE LEADS! Will I be immune to spam complaints and bounces with your leads? No. No matter how many times we OPT someone in and verify they are interested in a home business opportunity, there are always those who will complain no matter what. Your spam complaints will be minimal though as our cheapest leads have been DOUBLE OPTED-IN meaning they confirmed, for the second time, that they are indeed interested in receiving more information about a small home-based business opportunity. There is no lead system in the world that can fully protect the marketer from spam complaints and bounces. JUST MAKE SURE your Emailing Software (Auto-Responder) is Can Spam Compliant. This means they provide a way for leads to be removed and honor all remove requests as well as providing your physical mailing address anywhere in the email correspondence. All leads come with the IP address as well. NTeSoft LLP 1025 N 3rd St Bismarck, N.D. 58501 (701) 258-6389